How a Fresh carpet clean works
Steam cleaning, also called hot water extraction, sprays heated cleaning solution into the carpet and pulls it straight back out with strong suction. The soil comes out with the water instead of sitting in the fibres.
Every job starts with a quick walk-through so the method suits your carpet type and the marks you care about most.
- Walk-through to check carpet type, marks and problem areas
- Pre-treatment on traffic lanes, doorways and visible spots
- Hot water extraction to rinse out loosened soil
- Final spot check and grooming where the pile needs it
- Drying advice for your rooms and the day’s conditions
What to expect with stains
Many everyday marks lift well: food, drinks, mud and general grime. Some do not. Old dye stains, bleach marks and set-in spills can be permanent because the colour of the fibre itself has changed.
Point out the marks that bother you during the walk-through. You will get an honest read on what is likely to improve before the work starts.
Drying and getting back to normal
Drying time depends on the carpet, airflow and the weather on the day. Opening windows and running fans or air conditioning helps. You will get simple instructions for your home before the job wraps up.
Walk on damp carpet in clean socks rather than outdoor shoes, and hold off moving furniture back until the carpet is dry.
Getting your home ready
A little prep makes the clean faster and lets more of the carpet get cleaned.
- Pick up toys, shoes and anything on the floor
- Move small items like side tables, bins and floor lamps
- Let us know about any loose carpet, repairs or delicate areas
- Keep pets in a separate area while the clean is underway